I freaking HATE bullshit little panty-waist milquetoasts who can't make decisions and sit in front of you whining and passive-agressively try and make you make up their minds for them. If you have a question, ask the fucking question. If you have something you want to say, fucking SAY IT. Don't stand there and sigh and mumble like a three year old who just wet his pants.

I think it's a sad commentary about the company I work for when I have to be the one to remind others about good customer service.

I changed my address with my medical insurance company online. They sent me a letter to the new address telling me to verify the address on the letter and let them know if it's incorrect. If it was incorrect, how would the letter get to me for me to verify it?

I tried to request my personal file from the FBI under the Freedom of Information Act. Going to the FBI's website has me fill out a 'pre-request' request. I have to fill out a form asking if I can ask for my file (I'm not sure if I even have one.) One of the questions on the form is "How much would you be willing to pay for the information." Part of me wanted to write in $0, but I'd think a processing fee and postage would be fair, so I said I'd be willing to pay up to $20.

The best part of the form is that it's an Adobe PDF you are supposed to be able to fill out online and submit electronically. I filled out the form and clicked the 'send' button and got an error that the attempted function is not available. Sneaky bastards!

I sent out an email at work telling everyone in my group that I noticed that there was a recurring error being logged with a certain file and that whoever was working on the file should look into it. I keep getting replies from everyone, "Not me", or "It's not my file." I don't give a shit, people! I was only telling someone that there was a problem. It's like if you were in Target and there was an announcement that a white Honda in the parking lot has it's lights on and everyone in the store makes it a point to walk up to the service counter to report that the car isn't theirs or that they don't even drive a Honda. I hate everyone.